PZ SOLUTIONS
Remote support
Connect your computer with your PZ technician.
Temporary PINValid for a few minutes and for one connection only.
Don’t have a PIN yet?
You can download and open PZ Support Agent and leave it waiting. Your PZ technician will provide the temporary PIN when your case is opened.
1
Download PZ Support Agent · macOS
Download PZ Support Agent
It does not install a permanent service.
Approved version 0.2.3 · 0.0 MB
SHA-256 cd1e58812d4ad674…
SHA-256 cd1e58812d4ad674…
R0.1 es diagnóstico READ ONLY. Tras descomprimir, abra PZSupportAgent-Mac.command. Si macOS lo bloquea: clic derecho → Abrir.
2
Open the downloaded file
Windows may ask for permission to run it.
3
Enter the temporary PIN
If you opened the link sent by your technician, the PIN will appear above. If you came here manually, your PZ technician will provide it when the case is opened.
✓ Temporary session
✓ Actions are logged
✓ You can end it at any time
Download the Agent and leave it open. If you do not have a PIN yet, your PZ technician will provide it when support begins.
Did your PZ technician ask you to use AnyDesk?
PZ Support Agent is the primary diagnostic channel. Use AnyDesk only when your technician needs to view or control the screen.
Open the official AnyDesk download